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PWA PHASE 1: UNDERSTANDING THE USER

B. Surveys

User Goals

With a more concrete concept of what our new platform could look like, we now wanted to prioritize feature concepts and core user goals per our users’ mental models to help narrow down our MVP designs. 

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I conducted multiple Typeform surveys with 109 participants to help us gather insight on top member goals and the key feature ideas they felt would help them accomplish those goals.

Top 5 User Goals

We were happy to discover that our central focus on “learning” was by far the top goal for members in using our platform. 

Survey insights - overview
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